Shipping Policy

Free shipping

ALTAMIVER offers free shipping on all order values to destinations available at checkout. There is no minimum spend for free shipping.

Destinations and delivery information

Enter your delivery address at checkout to confirm that your destination is supported. Delivery availability depends on your address.

Delivery timing varies by destination and order status. For the current processing and delivery estimate for your address, please contact support@altamiver.com before ordering. We do not promise a guaranteed arrival date.

Tracking and delivery assistance

Use the Track Your Order link on our website when you have a tracking number. If you need help locating tracking information or your parcel, email support@altamiver.com with your order number.

Address changes and delivery issues

Please check your delivery address before placing an order. Contact support@altamiver.com promptly if you entered incorrect details or your delivery is delayed, missing, damaged or incorrect. We will review the order and help you with the next steps.