Terms of service

About this store

These terms describe shopping at ALTAMIVER, https://www.altamiver.com. For product or order questions, contact support@altamiver.com.

Product information

Review the product description, selected color, quantity and package contents before ordering. Product images illustrate the item; appearance may vary with screen settings. Do not rely on an advertised feature that is not stated in the product specifications. Contact us if you need clarification before purchase.

Prices and payment

The currency and current price are displayed on the store and at checkout. The checkout displays the final order total, including any applicable taxes and delivery charges, before payment. Available payment methods are shown at checkout.

Orders

Please provide accurate contact and delivery information and review your order before payment. If you notice an error or need to request a cancellation, email support@altamiver.com promptly. Contact us about the available options for your order before assuming a change or cancellation has been completed.

Shipping

Shipping is free for all order values to destinations available at checkout. Contact support@altamiver.com for delivery questions about your destination or an existing order.

Faulty products, returns and refunds

Faulty products are covered for 90 days from delivery. For an eligible fault, you may choose a refund or a one-for-one replacement, with ALTAMIVER covering approved return and replacement shipping costs. See our Return and refund policy for the request process.

Privacy

Our Privacy policy explains how personal information is handled when you visit the store or place an order.

Consumer rights and contact

These terms do not exclude or limit your rights under applicable consumer law. Contact ALTAMIVER at support@altamiver.com for questions about these terms or a purchase.